Pavan Purswani

At least once a year, I get an email or phone call from a concerned community member about a student of concern. Generally coming from a place of care, a well-meaning dean or faculty member will often explain various interactions with the student that have elevated their concern and prompted the report. Typically, in these cases, I do my best to listen, explain that we will look into it, that we follow a process, and that a member of our team will reach out to the student. I also let them...

There is a phrase that I often use when talking with my staff, particularly those working around behavioral intervention. It goes something like this: “If I am going to be all in about us supporting students, I need to be all in as it relates to supporting our staff.” This has come from my own reflections and experiences, in which I have often been taken aback by what seemed like two very different approaches to supporting the two audiences. Some time ago, a case manager I oversee was...